Write to us
Corrections, replies and questions.
Wineries write here to correct a record or dispute their category. Readers write here when a price, a medal or a grape is wrong. It is one form and one queue, and a person reads every message.
- A person reads every message
- No automatic reply — we answer when there is something to say
- A correction that names its source is verified faster
What happens next
- 1We reply within 14 daysA person reads your application. We reply even if the answer is "not now".
- 2A short conversationHalf an hour: what interests you and how we could work together.
- 3Then, by branchFor ambassadors — a profile once you agree; for wineries and bars — the cabinet; for writers — a piece based on our data.
For wineries
A document persuades. Correspondence does not.
The category is recomputed from facts, so anything that supports a fact is worth naming. You do not have to send the document itself — tell us which one it is, and we will ask for it.
- A land title or a vineyard lease, for a claim about your own grapes
- Documents for your production site, if the category says we could not find one
- Registration data, if the legal identity on the record is wrong
- A dated page of your own website, if the fact comes from what you publish
- The competition's protocol, if a medal is recorded with the wrong year, medal or wine
The right of reply
A winery can dispute a single fact or its category as a whole. It costs nothing.
A person checks the facts against the sources and recomputes the classification; every change stays in the classification history with its date and the edition of the rules it was decided under.
Not sure what to write about
Check the record first — you may not need us.
Every record already states what we hold and where it came from. A message is easier to act on when it points at one of them.
Verify a record
Prices, facts, awards and category decisions are fingerprinted every day. Check by its identifier that a record has not been changed since.
Open the verifierRead the rules
How a category is computed, how a price is shown — a dated shop listing, not a rating — and how a correction is recorded.
Read the methodologyCheck a producer
A producer profile opens the “Documented” block, where each line shows its source and the date we recorded it.
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